BLOOMBUDDY TERMS AND CONDITIONS

Last Updated: March 5th, 2025

AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you and Dulima Partners LLC ("we," "us," or "our"), concerning your access to and use of the BloomBuddy mobile application ("App").

By downloading, accessing, or using the App, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are prohibited from using the App and must discontinue use immediately.

INTELLECTUAL PROPERTY RIGHTS

Our Content

The App and its original content, features, and functionality are owned by Dulima Partners LLC and are protected by United States and international copyright, trademark, and other intellectual property laws. The App is provided solely for your personal, non-commercial use.

User Content

By uploading content to the App (including but not limited to plant photos, descriptions, and chat messages), you grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and display that content within the App for the purpose of providing and improving our services.

USER REPRESENTATIONS

By using the App, you represent and warrant that:

  1. You are at least 16 years of age

  2. You have the legal capacity to agree to these Terms

  3. You will not access the App through automated or non-human means

  4. You will not use the App for any illegal or unauthorized purpose

  5. Your use of the App will not violate any applicable law or regulation

PURCHASES AND PAYMENT

App Store Purchases

All purchases made through the App are processed by the Apple App Store and are subject to Apple's terms of service. We do not directly process or store your payment information.

Subscription Terms

  • Subscription fees are billed in advance on a recurring basis

  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period

  • You can manage and cancel your subscription through your Apple App Store account settings

Refund Policy

Refund requests are handled by Apple according to their policies. We do not directly process refunds for App Store purchases.

PROHIBITED ACTIVITIES

You agree not to:

  1. Use the App in any way that could disable, overburden, damage, or impair the App

  2. Use any robot, spider, or other automatic device to access the App

  3. Upload or transmit viruses, malware, or other malicious code

  4. Impersonate or attempt to impersonate the company or another user

  5. Upload inappropriate, offensive, or illegal content

  6. Attempt to gain unauthorized access to the App or its related systems

  7. Use the App for commercial purposes without our written consent

USER GENERATED CONTENT

When you generate, post, or share content through the App:

  1. You retain ownership of your content

  2. You grant us permission to use your content as described in our Privacy Policy

  3. You are responsible for any content you provide

  4. We reserve the right to remove any content that violates these Terms

  5. We are not responsible for the accuracy or reliability of user-generated content

THIRD-PARTY SERVICES

The App incorporates services from:

  • Supabase for authentication and data storage

  • OpenAI for plant identification, diagnosis, and chat functionality

  • Plant.id API for plant identification services

  • Superwall for subscription management

  • Firebase for app analytics, crash reporting, and performance monitoring

  • Google Analytics for analyzing app usage patterns and trends

Your use of these third-party services is subject to their respective terms of service and privacy policies.

Firebase and Google Analytics

By using our App, you acknowledge and agree that:

  1. We use Firebase and Google Analytics to collect information about how you use our App

  2. Firebase may collect crash reports, performance data, and usage statistics

  3. Google Analytics collects anonymous usage data to help us improve the App

  4. The data collected by Firebase and Google Analytics is subject to Google's privacy policy

  5. You can opt out of analytics data collection through your device settings as described in our Privacy Policy

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DULIMA PARTNERS LLC BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE APP.

DISCLAIMER

THE APP IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE APP AND OUR SERVICES WILL BE AT YOUR SOLE RISK. WE MAKE NO WARRANTIES REGARDING THE ACCURACY OF PLANT IDENTIFICATION OR DIAGNOSIS RESULTS.

TERMINATION

We reserve the right to:

  1. Terminate or suspend your account and access to the App

  2. Delete any content or information you have posted

  3. Take appropriate legal action for violations of these Terms

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you through the App or by email. Your continued use of the App after such modifications will constitute your acknowledgment and agreement to the modified Terms.

CONTACT US

If you have any questions about these Terms, please contact us at:

Dulima Partners LLC
124 Memory Trail St.
San Antonio, TX 78232
Email: info@dulimapartners.com

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